SUSTAINABILITY REPORT 2024
T-MOBILE POLSKA
Mission
Creating an environment in which modern technologies serve the sustainable development of society
Connectivity today is much more than just technology. It means security, presence, and the ability to act, regardless of the circumstances. In a world full of uncertainty, we want to be a partner that never fails and can be trusted.
That’s precisely why we are so committed to implementing our ESG strategy. For us, it’s not a checklist, but a consistent response to growing challenges and expectations. In 2024, we once again demonstrated that it is possible to run a business responsibly, with a long-term perspective and grounded in values. This was confirmed by numerous awards and distinctions -13 in the ESG area alone. For us, that’s a clear sign we’re on the right path.
At the same time, we maintained financial stability and proved the resilience of our organization. We closed the year with a 4.3% increase in revenue, a 4.2% improvement in EBITDA AL, and continued growth in our customer base. We responded to the dynamic market developments, including the sharp rise in data usage and the growing popularity of artificial intelligence. Yet we never lost sight of the fact that technology is just a tool—what matters most are service quality and customer experience. At T-Mobile, growth and responsibility are not at odds; on the contrary, they go hand in hand.
Andreas Maierhofer
T-Mobile Polska CEO
phones collected from the market for recycling vs. number of phones sold
people made up our team
our revenue in 2024
of the raw materials used were sourced from recycling
awards and recognitions for ESG initiatives
of the vehicles in our fleet are hybrid and electric
dotaned to support people affected by the flood
new base stations
At T-Mobile, we don’t view ESG solely through the lens of regulations and obligations. For us, it’s a real operating strategy—a way to build a resilient, modern business that creates value both for the company and its surroundings.
We believe the greatest potential for change lies at the intersection of technology, responsibility, and the courage to act. That’s why we implement concrete solutions that serve people and the planet, while also opening up new opportunities for growth.
Małgorzata Rybak-Dowżyk
Director of Corporate Communications
and ESG Department
Achieving full climate neutrality
by 2040.
Striving for Full Circularity
by 2030..
Best team
in the industry
Zridging the digital divide
in society
Making positive impact
on society through
educational initiatives
We manage what we measure
– continuously striving for and tracking progress toward sustainable development goals
MAGENTA TEAM
The most important changes — the ones that are truly lasting and meaningful — begin with people. Thanks to our employees, T-Mobile is now an organization ready for the future: bold, empathetic, and responsible.
We are creating a workplace where trust, diversity, and collaboration are not just slogans, but everyday reality. These values empower us not only to respond to change, but to shape it for the benefit of all of us and the world around us.
Dorota Kuprianowicz-Legutko
Member of the Management Board, Director of HR,
Legal and Security
3 611
people made up our team in 2024
1 957
women
1 654
men
people joined our team
of department heads are women
of new employees undergo training in diversity, equity, and inclusion

We act in care of nature. We’re connecting more and more people through our green network and making it easier for our customers to be environmentally friendly.
100%
electricity from
zero-emission sources
MWh of electricity generated from photovoltaic panels between 2018 and 2024
emissions avoided thanks to this
Hybrid and electric vehicles already account for over 80% of all company-owned cars, and by 2026 their share will reach 100%
kg of CO₂ emitted per TB of data transmitted through the network in 2024
devices colleted for recycling from our environmental programs
The green transformation of our network is one of the most significant technological challenges we’ve set for ourselves, and we’re approaching it concretely, step by step.
Sustainable technology is now a necessity, but regardless of the scale of this change, we always prioritize network quality and the best customer experience. As we implement innovations—from infrastructure modernization and network circularity to the use of green energy, we ask not only about efficiency, but also about the value it brings to people and the planet.
Alexander Jenbar
Member of the Management Board,
Chief Technology & Innovation Officer
2040
year in which we aim to be
from this year 100% used energy comes from renewable sources
year in which we will be climate neutral in scope 1 & 2
year in which we aim to achieve product circurality

We know how important safe and accessible communication is-that's why we're working to democratize access to it. We believe we have a significant impact on the world around us and we don't turn a blind eye to socially important issues.
Over 1.5 million
people directly experienced the positive impact of our social initiatives
donated to support flood victims, aiding the efforts of the Polish Red Cross, Caritas Polska, and the Polish Humanitarian Action.
people benefited from our dedicated helpline for seniors
donated to support Szlachetna Paczka
We’re present where it matters, close to people and their everyday challenges. In times of crisis, we respond immediately, providing real support to communities in need.
A key priority of our anti-discrimination efforts is the complete removal of barriers preventing people with disabilities from using our services.
The third edition of our cybersecurity education campaign “Confident Online,” now in a new series format: “Dad, seriously?!”
The second edition of our initiative giving unused devices a second life while supporting the Noble Gift charity.
Together with the SEXED.PL Foundation, we’re reducing online hate and serving as the technology partner for the Anti-Violence Support Line.
Our organizational culture is built on respect for the law, ethical conduct, and personal responsibility
of newly hired employees have received training in compliance management, either in the context of business relationships or organizational operations in 2024
responses were provided via the Compliance Desk in 2024
corruption cases
of our employees and Management Board members have completed anti-corruption training
Today, it’s impossible to run a responsible business without integrating sustainability into everyday decision-making—including financial ones.
At T-Mobile, we don’t treat ESG as a cost, but as an investment in the company’s long-term stability and resilience. I believe that only companies that can combine economic goals with care for people and the environment will be able to maintain a competitive edge in the years to come.
Juraj Andras
Member of the Management Board,
Chief Financial Officer
The online ESG training covers the principles outlined in the Contractor Code of Conduct.